Shipping & Returns
Orders will be delivered within 2-9 business days. Canada Only
You are responsible for providing the correct and complete address. Unless otherwise stated, orders are processed within 1-2 business days. You can track your shipment through the carrier's website once dispatched. Please note that deliveries to remote regions may take up to 15 business days. Remote regions include Nunavut (NU), Northwest Territories (NT), Yukon (YT), as well as some northern and rural areas.
Returns
At EOWE, we strive to provide quality products and service. Please note that due to the personal nature of our items all sales are final. If your order arrives damaged or incorrect, we'll work with you to make it right. We kindly ask that you check your package upon delivery and reach out to us within 72 hours if something is not as expected. We want to make sure you love our products, and quality is guaranteed. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your message via our contact form. This quick and simple step will help us provide a speedy resolution.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the issue, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please contact us with these details via our contact form.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location.